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If you’re keen to grow your career, there’s no better place to nourish it than here. We’re committed to providing our people with all they need to positively thrive. So, isn’t it time you put your trust in the company that’s been trusted throughout New Zealand for over 40 years?

To enable smarter farming for a better New Zealand

Ka pūkekotia a Rongomātāne, ka poho kererū a Aotearoa

About the role

As frontline staff you are the first point of call for our shareholders, developing long-term relationships based on integrity and trust. Your daily focus is ensuring customers get the right products for their farming operation, with the best possible service, support, and down-to-earth advice.

Our business is built on loyalty, confidence, and a deep understanding of our customers’ needs. First and foremost you are a natural communicator, and highly attentive listener. You need to be technically savvy, quick to learn, and prepared to expand yourself. Full (and ongoing) training will ensure that you learn our systems, services, and product range inside out.

There is huge scope to move and grow here. Progression through the various roles in our Customer Centre is actively encouraged. This is only the start of your journey - show us that you have the skills and ambition to thrive, and we’ll make sure you get every chance to do just that.

Duties

Utilise highly developed communication skills over the phone, and other digital channels, to:

  • Provide superior service, solutions, and advice to customers
  • Process orders, and respond to product and service enquiries
  • Maximise customer experience through progressive technology

Skills and Experience

  • A desire to learn, and seek out opportunities for personal development
  • Previous customer service experience, preferably in a call centre environment
  • Computer literacy, including the ability to pick up new programmes quickly
  • Exceptional verbal communication skills, with solid numerical and written capability
  • An affinity for (or understanding of) the agricultural sector would be an advantage

How to Apply

Please apply to Zoltan Boros at Zoltan_boros@kellyservices.co.nz or by clicking on the ‘Apply Now’ button to upload your CV and Cover Letter.

Applications close 24th January 2019

Ravensdown is committed to a drug free workplace. The successful applicant will be required to undergo a pre-employment drug test.

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