If you’re keen to grow your career, there’s no better place to nourish it than here. We’re committed to providing our people with all they need to positively thrive. So, isn’t it time you put your trust in the company that’s been trusted throughout New Zealand for over 40 years?

To enable smarter farming for a better New Zealand

Ka pūkekotia a Rongomātāne, ka poho kererū a Aotearoa

About the Role

As the Customer Services Manager, you’ll lead the Despatch and Administration teams at our Napier Works site where we manufacture, process and despatch bulk and bagged fertiliser. Reporting to the Works Manager, you’ll be responsible for the overall operation of the product intake system and despatch areas. You will also be responsible for ensuring the provision of superior service to both our internal and external customers.

Our focus on continuous improvement will provide you with the opportunity to be involved in projects to maximise our efficiency and further improve site performance and quality. This is the ideal role to utilise your mechanical aptitude and problem-solving skills, demonstrating a flexible approach to your work.

About You

You’ll provide effective leadership and management to the team while placing a strong focus on safety and wellbeing, environmental performance and product quality. Your mechanical aptitude and problem-solving skills will be key strengths for you, but you’ll also demonstrate a flexible approach to your work.

Ideal Skills and Experience

  • Demonstrated supervisory/management experience, preferably a minimum of 5 years
  • Experience in work planning and juggling multiple priorities
  • Strong problem solving, finding abstract solutions to different problems
  • Experience in the bulk materials industry
  • Customer service experience and an affinity with the rural community
  • Inventory management and stocktaking experience
  • Budget, forecasting and cost centre control experience is advantageous
  • Computer literacy and the ability to pick up new programmes quickly

How to Apply

If you think you have what it takes to deliver in this role, then please apply to Rachel Wix, HR Advisor, at or by clicking on the ‘Apply Now’ button to upload your CV and cover letter.

Applications closes 18th October.

Ravensdown is committed to a drug and alcohol free workplace. The successful applicant will be required to undergo a pre-employment drug test.

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